CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Super friendly staff
Car & Truck Care, near Gas City, IN
Waited almost 3 weeks for another company to not even touch my vehicle. Had a co-worker that referred CARS. Pulled it home and not only did Corey's guys come and tow my vehicle to his shop they had it done 3 days before I needed it. Highly recommend.
Car & Truck Care, near Marion, IN
These guys answered my call before they were officially open, towed my truck in some of the crappiest weather and road conditions and had me rolling two days later. Fast, professional service at a VERY reasonable price. I did have an issue with something they repaired after I picked up the truck, but it was past their close time, and no one answered the phone. However, Corey did call me back later that evening, but I had fixed the minor issue myself. I feel like my scenario is 1000% the exception of their norm and i would be the .001% of an issue after repair. Also, had i been local (this truck is based in Ft. Wayne, but broke down in Elwood, and had to be on a job the next day) I am 1000% positive that Corey would have made everything perfect, had i given him the chance. I hope to never be broke down again, but if I am, I hope it's around this shop.
Car & Truck Care, near Gas City, IN
Came in for a small issue. The owner was nice, professional, and quick. Veteran owned and really care about other veterans.
Car & Truck Care, near Hartford City, IN
